The HSBC SVNS Perth Special Offers program is an exclusive initiative offered by SVNS Perth, designed to provide unique and exciting privileges to SVNS Perth ticket holders and their friends. We’ve carefully selected exciting special offers from our local Perth partners to expand your festival throughout Perth and beyond. Offers are available before, during, and after the three-days of the HSBC SVNS Perth, and new offers are being added all the time.
As a patron of the Special Offers Program, you will have exclusive access to a variety of local and unique offers that have been specifically selected for SVNS Perth fans.
Accepting an offer is easy, simply hit ‘Select’ for an offer that you desire, then follow the prompts to register as a patron of the program, and voilà, your accepted offers will be accessible on the ‘My Offers’ page ready for you to redeem.
Once you have accepted one or multiple offers and registered as a patron of the program, you will be able to redeem your offer(s) via the 'My Offers' page.
You will also be able to share offers with friends and family, allowing them to access the privileges of the program too.
The HSBC SVNS Perth Special Offers program will continue past the event until the end of February, 2025. Although, offers will have their own specific commencement and expiration dates which will be communicated in the respective offers details.
Sharing enables users to distribute links to specific offers with their friends and family, allowing them to engage with the HSBC SVNS Perth Special Offers program. Sharing is easy, simply click the share icon on the desired offer card, and distribute the link to your chosen friends or family.
Please note that sharing does not reserve an offer for a recipient or remove an offer from a patron’s account, it simply generates a link that presents and displays the shared offer to the share recipient upon opening.
Specific offers may have their own sets of rules, so it is important to read the details of any offers prior to accepting them. This ensures that you have a clear understanding of any restrictions, expiration dates, redemption processes, or other requirements that may be applicable to that offer.
The following links will take you to the applicable terms and conditions: HSBC SVNS Perth Special Offers Program Terms, the Power’d Platform Terms, and the Power’d Privacy Policy.
If you have an enquiry about the Special Offers program or a technical issue with the platform itself then please contact our Customer Service Team at svns_offers_support@powerd.freshdesk.com.
If you need any assistance regarding a specific offer then please reach out to the relevant offerer directly. You will be able to find their contact details via their website.
Please note, the customer service team operates Monday - Friday, 9am - 5pm AEDT (excluding public holidays). We will try to respond to your enquiry as soon as possible.
Redeeming an offer is easy, simply go to ‘My Offers’ and select redeem on the offer of interest. From there you will be able to access the redemption code and instructions required to redeem the offer. If you have any issues accessing your code then please get in touch with our customer service team.
If your offer requires in person redemption then you may be encouraged to download an Apple or Google Wallet Pass to your mobile device for easy access when redeeming in-store or at the event.
It is a great idea to add the HSBC SVNS Perth Special Offers Experience website to your mobile device’s home screen. This will ensure that you have access to our website on your device all the time, and provide us with the ability to notify you of important offer updates.
To add the HSBC SVNS Perth Special Offers Experience to your home screen on an iPhone or Android device head here and follow the relevant instructions. This will add an icon for the HSBC SVNS Perth Special Offers Program on the home screen of your phone.
From time to time HSBC SVNS Perth may communicate via email (and sometimes SMS) in order to provide patrons with the relevant information regarding their offers. Important information will also be available on this platform in the relevant offer details or FAQs.
Your personal details can be edited on the 'Profile' page of the site, which is accessible via the menu.
